Remove bills

From Ccslib.org

Normally, circulation departments handle everything to do with patron fines and bills. However, since the presence of outstanding bills prevents an item from being discarded, there may be situations in which an outstanding bill needs to be canceled by someone working in Technical Services.

Be sure to always follow your library's policy for forgiving or removing unpaid bills.

Contents 1 Setup Properties 1.1 Item Search & Display 1.2 Pay Bill 2 Remove Bills

Setup Properties

Item Search & Display

• Right click on the Item Search and Display wizard and select Properties
• Check Show Bills, and select All Libraries and Unpaid.

Pay Bill

• Right click on the Pay Bill wizard and select Properties
• Select a default payment type of CANCEL.

Remove Bills

Be sure to always follow your library's policy for forgiving or removing unpaid bills.

1. Open the Item Search and Display wizard.
2. Call up the record for the item that has bills, and select the item on the Call Number/Item tab.
3. On the lower set of tabs, select the Bills folder. If there is nothing in this folder, then there are no bills for this item.
4. Select the bill you want to remove.
5. Open the Pay Bill wizard. The user ID of the selected bill will appear as the Current user.
6. Click the Current user button to display the user's bills. Find the bill for the item in question.
7. Click on the Payment Type cell and change it to CANCEL, if it is not already.
8. Click on the Payment cell and enter the amount owed, with two decimal places but without a dollar sign.
9. Click the Pay Bills button.