Effective communication protocols - Revision history

Ccsrfischer at 18:51, 23 April 2026

2026-04-23T18:51:41Z

← Older revision		Revision as of 18:51, 23 April 2026
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	: cats@lists.ccslib.org		: cats@lists.ccslib.org

	; [[SCRAP~~\|SCRAP]]~~ committee (for policy questions, suggestions, etc.)		; SCRAP committee (for policy questions, suggestions, etc.)
	: scrap@lists.ccslib.org		: scrap@lists.ccslib.org

Ccsrfischer: /* E-mail */

2022-12-16T16:38:54Z

E-mail

← Older revision		Revision as of 16:38, 16 December 2022
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	If the intended audience is 5 or fewer libraries, consider emailing only those libraries rather than the full group.		If the intended audience is 5 or fewer libraries, consider emailing only those libraries rather than the full group.

	Follow standard listserv etiquette, ~~such as the~~ [http://olacinc.org/olac-l OLAC-L Netiquette]. For example, when forwarding or replying to a message, trim down the original post or quote appropriate passages.		Follow the [https://www.ccslib.org/listserv-guidelines CCS listserv guidelines] and standard listserv etiquette, like [http://olacinc.org/olac-l OLAC-L Netiquette]. For example, when forwarding or replying to a message, trim down the original post or quote appropriate passages.

	===Whom to contact when===		===Whom to contact when===

Ccsrfischer: /* Checking items */

2022-08-03T18:31:35Z

Checking items

← Older revision		Revision as of 18:31, 3 August 2022
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	When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to the Catalogers describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.		When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to the Catalogers describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.

	As with other correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' codes in the subject line. When 5 or fewer libraries are affected, consider emailing only those libraries.		If library staff discover that other libraries' item records have volumes that do not match the dominant pattern, the individual can correct the volume designation in the item records for the other libraries. After correcting this field, they must contact the library to inform them that the change has been made.

			As with other correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' codes in the subject line. When 5 or fewer libraries are affected, consider emailing only those libraries. Department email addresses can be found on the [https://www.ccslib.org/training/technical-services-department-information Technical Services Department Information page].

Ccsrfischer: /* E-mail */

2022-06-01T18:04:33Z

E-mail

← Older revision		Revision as of 18:04, 1 June 2022
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	If the intended audience is 5 or fewer libraries, consider emailing only those libraries rather than the full group.		If the intended audience is 5 or fewer libraries, consider emailing only those libraries rather than the full group.

	Follow standard listserv etiquette, such as the [http://olacinc.org/~~drupal/?q=node/56~~ OLAC-L Netiquette]. For example, when forwarding or replying to a message, trim down the original post or quote appropriate passages.		Follow standard listserv etiquette, such as the [http://olacinc.org/olac-l OLAC-L Netiquette]. For example, when forwarding or replying to a message, trim down the original post or quote appropriate passages.

	===Whom to contact when===		===Whom to contact when===

KLast at 16:51, 23 March 2017

2017-03-23T16:51:13Z

← Older revision		Revision as of 16:51, 23 March 2017
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	[[Category:~~Commons~~]]		[[Category:CCS]]
	__TOC__		__TOC__
	==E-mail==		==E-mail==

Scrap at 21:43, 21 July 2016

2016-07-21T21:43:43Z

← Older revision		Revision as of 21:43, 21 July 2016
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	===General guidelines===		===General guidelines===

	~~Remember who your~~ audience is.		When emailing the full Catalogers group, if the intended audience is fewer than 15 libraries, include the affected libraries' [[Library codes\|NSLS codes]] in the subject line.

	~~When sending to cats or cat-l, put the affected libraries' codes in the subject line when~~ the intended audience is fewer than ~~15 libraries~~.		If the intended audience is 5 or fewer libraries, consider emailing only those libraries rather than the full group.

	~~When forwarding or replying to a message, trim down the original post or quote appropriate passages.~~		Follow standard listserv etiquette, such as the [http://olacinc.org/drupal/?q=node/56 OLAC-L Netiquette]. For example, when forwarding or replying to a message, trim down the original post or quote appropriate passages.

	Follow standard listserv etiquette, such as the [http://olacinc.org/drupal/?q=node/56 OLAC-L Netiquette].

	===Whom to contact when===		===Whom to contact when===

	~~; CCS general membership~~		; Catalogers (for general announcements, discussion, record merges/splits, etc.)
	~~: Use the shelp mailing list, shelp-l@ccs.nsls.lib.il.us~~		: cats@lists.ccslib.org

	; Catalogers for general announcements
	~~: Use the cats alias~~, ~~cats@ccs.nsls.lib.il.us~~
	~~: This is an alias (forward group), which means that replies go only to the sender~~, ~~not everyone subscribed to the list~~, ~~unless you choose to reply to all~~.

	~~; Catalogers when discussion is needed~~
	: ~~Use the~~ cats~~-l list, cats-l~~@~~ccs.nsls.lib.il~~.us
	~~: This is a listserv, which means that replies go to the list, which means everyone subscribed to the list~~.

	; ~~Specific technical services issues~~		; [[SCRAP\|SCRAP]] committee (for policy questions, suggestions, etc.)
	~~: Use the xxxtech aliases, formed by using the old~~ [[~~Library codes~~\|~~NSLS codes~~]], ~~such as alktech~~@~~ccs.nsls.lib~~.il.us		: scrap@lists.ccslib.org

	; ~~SCRAP committee~~		; Specific library technical services departments (for issues affecting 5 or fewer libraries)
	: ~~Use the scrap alias, scrap~~@~~ccs~~.~~nsls~~.~~lib~~.il.us		: xxxtech@ccslib.org, using the old [[Library codes\|NSLS codes]] (e.g., alktech@ccslib.org)
	~~: This is an alias (forward group~~)~~, which means that replies go only to the sender, not everyone subscribed to the list, unless you choose to reply to all.~~

	; ~~For a~~ specific person		; A specific person
	: Use that person's individual email address. (List not maintained on ~~the~~ wiki.)		: Use that person's individual email address. (List not maintained on this wiki.)

	===Forward vs reply vs reply all===		===Forward vs reply vs reply all===
	* ''Forward'' requires you to specify your recipient.		* ''Forward'' requires you to specify your recipient.
	* ''Reply'' ~~automatically~~ replies to the original sender or the entire list ~~(see above)~~.		* ''Reply'' replies to the original sender or the entire list.
	* ''Reply all'' replies to the sender and all of the recipients, including CC: and BCC: recipients.		* ''Reply all'' replies to the sender and all of the recipients, including CC: and BCC: recipients.

	==Checking items==		==Checking items==
	When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to ~~Cats-L~~ describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.		When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to the Catalogers describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.

	~~As with other Cats-L correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' three-letter codes in the subject line~~.

	~~When 5 or~~ fewer libraries are attached to the affected record(s), consider ~~sending the e-mail~~ only to those libraries~~, using the ''xxx''<code>tech@ccs.nsls.lib.il.us</code> e-mail aliases~~.		As with other correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' codes in the subject line. When 5 or fewer libraries are affected, consider emailing only those libraries.

Scrap: /* Forward vs reply vs reply all */

2014-01-15T17:15:44Z

Forward vs reply vs reply all

@@ Line 40: / Line 40: @@
 * ''Reply all'' replies to the sender and all of the recipients, including CC: and BCC: recipients.
 ==Checking items==
 When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to Cats-L describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.
@@ Line 47: / Line 46: @@
 When 5 or fewer libraries are attached to the affected record(s), consider sending the e-mail only to those libraries, using the ''xxx''<code>tech@ccs.nsls.lib.il.us</code> e-mail aliases.

Kschmdt at 22:26, 17 April 2013

2013-04-17T22:26:09Z

← Older revision		Revision as of 22:26, 17 April 2013
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	* ''Reply all'' replies to the sender and all of the recipients, including CC: and BCC: recipients.		* ''Reply all'' replies to the sender and all of the recipients, including CC: and BCC: recipients.

	{{reviewbox\|text=		{{reviewbox\|date=August 15, 2012\|text=
	==Checking items==		==Checking items==
	When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to Cats-L describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.		When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to Cats-L describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.

Kschmdt: /* Forward vs reply vs reply all */

2012-09-19T15:10:53Z

Forward vs reply vs reply all

← Older revision		Revision as of 15:10, 19 September 2012
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	{{reviewbox\|text=		{{reviewbox\|text=
	==Checking ~~ISBNs when splitting up records~~==		==Checking items==
	When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, send an e-mail to Cats-L describing the situation and begin the subject with '''~~ISBN~~ VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.		When an existing record must be split up, especially when ISBNs need to be removed from an existing bibliographic record, or when there is some question as to whether the libraries all own the same thing, send an e-mail to Cats-L describing the situation and begin the subject with '''VERIFY:''', so that those libraries can check their holdings and decide to which record their copies should be attached.

	As with other Cats-L correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' three-letter codes in the subject line.		As with other Cats-L correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' three-letter codes in the subject line.

Kschmdt at 17:00, 15 August 2012

2012-08-15T17:00:01Z

← Older revision		Revision as of 17:00, 15 August 2012
Line 46:		Line 46:
	As with other Cats-L correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' three-letter codes in the subject line.		As with other Cats-L correspondence, when fewer than 15 libraries are attached to the affected record(s), also include the libraries' three-letter codes in the subject line.

	When fewer ~~than 5~~ libraries are attached to the affected record(s), consider sending the e-mail only to those libraries, using the ''xxx''<code>tech@ccs.nsls.lib.il.us</code> e-mail aliases.		When 5 or fewer libraries are attached to the affected record(s), consider sending the e-mail only to those libraries, using the ''xxx''<code>tech@ccs.nsls.lib.il.us</code> e-mail aliases.

	<s>		<s>