What is OrangeBoy? What is Savannah?

OrangeBoy is the company that offers the Savannah tool. Savannah is the reporting platform that CCS will use to consolidate data across many sources.

Why is CCS configuring OrangeBoy Savannah?

In 2024, Governing Board asked CCS to research options for a data analysis platform where members could view CCS-wide data from a variety of sources in a single tool. CCS investigated multiple options, provided demos, and ultimately recommended OrangeBoy Savannah.  In 2025, Governing Board voted to approve a CCS contract with OrangeBoy.

What is CCS hoping to accomplish with this tool?

The objective of this project is to identify where members are storing data, consolidate reporting availability for those sources, and eventually provide data analysis support for making actionable insights from that data. For example, OrangeBoy Savannah will allow us to view data for Polaris, eContent vendors, programming data, app usage, computer usage, and gate counts in one place. CCS will also be able to build custom reports and leverage data stored in spreadsheets for more comprehensive data analysis.

Does our contract include messaging?

The CCS contract does not include messaging tools. However, libraries can receive a 15% discount if signing up for that service individually.

How do mergers with LibraryIQ and LibraryMarket impact this project?

These recent mergers do not impact our contract. CCS will not have access to functionality from LibraryIQ or LibraryMarket. LibraryIQ and LibraryMarket will not have access to our data. OrangeBoy has told us that these tools will remain separate. LibraryIQ will offer special pricing to CCS members through the end of 2025.

When will I get access to OrangeBoy Savannah?

Members will receive accounts and training in February 2026.

I already use OrangeBoy, do I need to keep my existing account?

Yes, if you want to continue utilizing messaging tools, it will be in a separate OrangeBoy site.

When will I use Web Reports vs Simply Reports vs Savannah?

CCS will provide in-depth guidance ahead of training; in short, you will use Savannah when you want to compare multiple sources of data.

Do I need to change how I collect or store data?

CCS will update this FAQ with any notes recommendations on collecting/storing data that may impact your ability to use OrangeBoy Savannah:

• If you want to compare demographic information against computer usage, it must be stored with cardholder ID or another identifier.

What will CCS do with this data?

This project will allow all CCS libraries to view all CCS activity data. CCS will use this data to support data analysis questions from member libraries, for individual and CCS-wide data questions. CCS is working with OrangeBoy on a full data/privacy policy and will share it as soon as it’s completed.

Where are we now?

OrangeBoy has automated data collection from Polaris, OverDrive, Kanopy, CloudLibrary, Freegal, Hoopla, and Beanstack. CCS is collecting library credentials to complete implementation for these sources.

How do I give CCS access to my data?

CCS has created a new dedicated email inbox for this project: savannah@ccslib.org. CCS will update this FAQ with instructions for sharing data from each source as we implement them:

Tool	What libraries need to do
Beanstack	Create a new user for savannah@ccslib.org. Please provide the password and your library's login URL to CCS.
CloudLibrary	Create a new user for savannah@ccslib.org.
Freegal	Create a new user for savannah@ccslib.org.
Hoopla	Create a new user for savannah+[libraryacronym]@ccslib.org, for example: savannah+vek@ccslib.org.
Kanopy	Send your admin username and password to CCS. (Kanopy only permits one admin login per library.
Mango	Invite savannah@ccslib.org.
OverDrive	Create a new user for savannah@ccslib.org.

CCS recommends a secure method for sharing passwords (ex: Kanopy and Beanstack). We are happy to take these credentials over the phone.

What permission level do I need to assign the CCS user?

Each vendor has different capabilities regarding permission sets - wherever possible, CCS only needs the minimum permissions to allow us to access reporting tools. Mango has a reports-only access level, for instance. CCS is happy to assist evaluating permissions as needed.

I thought I already gave CCS access to these tools, do I need to do it again? 

CCS received credentials from a group of volunteers to test configuration with OrangeBoy in October-November. If you participated in this activity, you do not need to resubmit any credentials you previously provided. However, it’s possible that you provided credentials for only some of the tools your library uses, and we would still need access to the remaining tools. If you are unsure what you have previously provided to CCS, please reach out and we will let you know what we have on file. 

How is CCS protecting access to our data?

Wherever possible, we are asking libraries to create new accounts for OrangeBoy use. This generally prompts a welcome email to CCS so we set the password ourselves. This ensures we are not sharing the same credentials in use by the library or sending passwords over email. 
The savannah@ccslib.org email address we are asking libraries to use is a new dedicated inbox where only necessary staff have access. Ideally, only welcome emails from vendors are being sent to this inbox, not passwords in plain text. CCS will reset any passwords we receive over email. Credentials are then sent to OrangeBoy with an encrypted password sharing tool.

What’s Next?

OrangeBoy will complete automation for data from Mango, configure automation for computer usage data, and configure our Market Watch reports for viewing geographic data. CCS will receive training on building custom reports and create curriculum for member training in February.

I have more questions! Who can I ask?

CCS will continue to post updates in the CCS Newsletter. For specific questions, please do one of the following:

• Open a help desk ticket. There is a new category under Reports for OrangeBoy
• Email Molly Sum: msum@ccslib.org
• Call CCS