Upcoming Polaris Upgrades
Upgrade to Polairis 7.7 Complete
Innovative completed the CCS database upgrade to Polaris version 7.7 overnight on February 18. If staff run into any issues, please notify CCS staff by calling 847-483-8600 or emailing help@ccslib.org.
Check out the What's New in Polaris v. 7.7 document for the release notes about new features. Contact CCS staff at help@ccslib.org with any questions.
Data Sync Scheduled for February 19
Innovative will sync data from the production database to training after libraries close on February 19. The training database will be unavailable during the sync.
Training
New in Leap 7.7 Webinar
Join CCS for a webinar exploring new features in Leap such as saving default filters in the Find Tool and re-running recent searches. The webinar will be recorded for those unable to attend live. Register on L2
- Date: Tuesday, February 25
- Time: 10:00am - 11:30am
- Location: Zoom
- Click here to register
New Documentation
Upgrade-related documentation will be linked here when published.
7.7 Documentation
- Read about new features in the What's New in 7.7 guide!
Updating Local Offline Client & Files (7.7)
Local offline-related documenation has been updated for Polaris 7.7. Click here to view updated directions for installing the 7.7 local offline client. A link to the instructions will also be shared with the IT and Circulation listservs at the completion of the upgrade.
The links to download offline files and client are:
- Offline files: http://ccs.polarislibrary.com/offline/ (Login with your individual Polaris username and password)
- Offline client: utilities.polarislibrary.com (CCS has shared credentials to access the Utilities page. Username HPL\CCSOffline; please contact CCS for the password if needed)
You may be prompted to enter log in information more than once. Please use Chrome or Firefox to access the file sites; staff may find they are unable to access the sites using Edge.
Reported Issues
The following are possible or confirmed ILS bugs reported by member libraries.
| REPORTED ISSUE | UPDATE |
|---|---|
| CloudLibrary App Checkouts eContent checked out directly with CloudLibrary do not display in the patron's PAC account or in Leap. | CloudLibrary is troubleshooting a fix |
| Import profiles in Leap that are used for importing bib records and authority records at the same time only import the authority records. | Currently being looked at by Innovative |
| Spine labels in Leap are moved to the wrong label when it is copied and pasted to a different label and saved. Labels that look like they have a line break do not print out with a line break unless the break is added in manually. | Currently being looked at by Innovative |
| "Send a Bill" with Txt Notices When manually declaring an item lost and using the "send a bill" option, a bug prevents the manual bill notice from generating for patrons with a notice preference of SMS text. | Currently being looked at by Innovative |
| SFTP EDI orders that are sent to Ingram via the Client are blocked from being sent. Leap is not affected by this problem. | Currently being looked at by Innovative |
| POLIs and INLIs do not sort by non-filing indicators in Leap. | Currently being looked at by Innovative |
| Bibliographic Record Template name disappears from the drop-down menu in the POLI after the POLI is saved in Leap. It still properly creates the bibliographic record. | Not a bug. |
| POLI ISBN field appears transparent when trying to select a different ISBN. | Fixed in the 7.8 upgrade. |
| Duplicate Entries on Picklist Under some circumstances, requests can appear in duplicate rows on the Leap Picklist. Use the Picklist Refresh button to remove duplicates. | Currently being looked at by Innovative |
| Removing "Verify Patron" Block Saving a record will not automatically remove the "Verify Patron" block on users who register online via the PAC or through offline registration. Staff need to manually remove the block. | Fixed in the 7.7 upgrade. |
| Selecting a phone number for TXT messages in the patron's record in the PAC produces an error message and doesn't save the number | Currently being looked at by Innovative |
| Qty. ordered is appearing as an odd number in the Find Tool. | Currently being looked at by Innovative |
| Non-Local Patron Updates A bug references the wrong patron table when attempting to update a non-local patron (phone number, email, password, notice or language preference). Non-CCS reciprocal patrons are not impacted. Until resoved, staff can assist patrons with making updates via the PAC or referring them to their home library. | Fixed in the 7.7 upgrade. |
| Printing vouchers in Leap is not functioning for invoices created in Leap (v. 7.6). | Patch will be included in the 7.7 release. |
| Non-filing indicators for Spanish material are not properly indexed in record sets. | Currently being looked at by Innovative's software engineers |
| Using Picklist "Located" on iPad If using the picklist on an iPad and marking a request as "located," the picklist jumps the view back up to the top of the page. This issue appears limited to iPads - staff may find they're able to use "located" normally on other tablets. | Currently being looked at by Innovative's software engineers |
| Leap Weeding Templates Leap will improperly display a permissions block when creating a new weeding template. Once staff close out of the initial alert, they will be able to create a new weeding template. | Currently being looked at by Innovative's software engineers |
| Printing Outreach Picklist Staff enounter an error message when trying to print the Outreach services picklist in Leap | Currently being looked at by Innovative's software engineers |
| PowerPAC "Change Pickup Location" not recognizing pickup library limits A current bug allows patrons to change an existing hold to a restricted pickup location in the PAC; patrons are able to update their pickup location to a branch that have that would not otherwise allow them to select that location. | Currently being looked at by Innovative's software engineers |
| Long overdue block following patron library Long Overdue blocks are being applied based on the user's registered library settings and not the transacting library's settings. | Currently being looked at by Innovative's software engineers |
| NCIP Holds display in Leap NCIP (Find More Illinois) holds display in Holds tab count in Leap, but disappear when the Holds tab is selected. | Currently being looked at by Innovative's software engineers |
| "Print List" is not functioning with the Shift + Click function to select a range of records. Staff are finding that it only registered the first and last titles in the range. | Currently being looked at by Innovative. |